We typically ship your order within 10-15 business days of placing it. Estimated delivery date is based on the ship date. During promotional periods, actual delivery time may extend by 3-5 business days. Please note that delays may occur due to customs clearance and other factors.

Yes, all items currently ship free.

*Please note that if you return a free shipping item, you will be responsible for the return shipping costs.

• All orders are Signature required upon receiptis.
• After shipping Address changes and forwarding are not available.Please make sure there is someone available to receive the package at the address you specify.
• The product includes Insurance during shipping and delivery.The responsibility is transferred to the customer upon signing (in the case of gifts, the person who signs is responsible).

You can cancel your order within 24 hours if you have a valid reason.

In the following cases, cancellations cannot be accepted:

❌ Reasons such as "changed my mind" or "no longer needed"
❌ Impulsive cancellations without valid reasons
❌ Orders that have already been shipped

Yes, we will charge a cancellation fee of 5% of the order amount. The remaining amount will be refunded.

Once your cancellation is approved, we will process your refund within 5-7 business days. Refunds will be automatically posted to your payment method, but may take up to 14 days depending on your financial institution's processing time.

If this is your first time ordering, please ensure you enter accurate information, especially your contact information, to expedite your process. Creating a registration account will also expedite your future orders!

Yes, you can make a purchase using "Guest Checkout" without registering an account. Please provide accurate contact and billing information.